Lauren - Charlotte, NC (7/22/2019)
Great place for your termite needs. Our business with them only consisted of continuing a termite bond already established with previous owners. But their prices were so good, there wasn't much need for quotes from other companies. They always answered the phone during working hours, and they were always friendly.
One season we had problems with termites in our flower beds due to the mulch we were using- they came and sprayed for no extra cost (from our bond.) These beds were further from our house than our contract included and I know now they weren't obligated to do so for free. BUT THEY DID! It eased my mind to make me a happy customer!
They also sprayed my yard one year when TICKS were out of control!!! It cost me a fraction of what it would have cost me to buy the same product or a some similar product from Lowe's or home Depot. This was because I was their customer. Customer service is so important- and THIS COMPANY GETS IT!!! 5 STARS!
Cara - Charleston, SC (4/24/2019)
Always a wonderful experience with David and Palmetto Exterminators. We have been customers for 9 years and have been nothing but satisfied with the service we’ve received! David is always so friendly and kind, just overall great man! Thank you for everything.
Linda - Charleston, SC (4/14/2019)
I was happy with the attention to detail that was given as I was informed that there was a little puddle in my crawlspace that I wasn't aware of, and obviously has nothing to do with the termite treatment. It's good to know someone was paying attention and took the steps to let me know. I have used their service for years and haven't had a complaint.
Drew - Charleston, SC (4/10/2019)
This company obviously has it figured out. I inherited them from the previous and first owner of the house. Which I will be forever grateful for that he had the smarts to hire this company to protect my house. And that is no joke. Termites have attacked my mailbox post which they immediately remedied. And then within a course of one week termites damn near ate a very expensive shed to the ground. One phone call they arrived and stopped the carnage. My house continues to remain safe. And I have the utmost confidence it will always be that way. Customer service is always timely and professional. If you’re looking for any pest control solution or protection don’t hesitate to call these guys. I like to refer to them as the bug doctors. It’s a science and they know it well
Marian - Charlotte, NC (10/4/2018)
The young man answered all my questions concerning certain bugs. He was courteous and knowledgeable. We have recommended Palmetto Exterminators to others. Also this was the second time we used their service and will continue to do so.
Mike - Johns Island, SC (10/2/2018)
They were prompt and efficient ,and did a great job
LeRoy - Charleston, SC (10/1/2018)
When you want the best for the money Palmetto’s the answer
Mangums - Columbia, SC (9/20/2018)
Palmetto exterminators always does a great job with our annual termite treatment. Always on time and very informative. Thank you!
Logan - Mt. Pleasant, SC (9/12/2018)
Professional, on time and detailed reporting on termite inspection.
Kelsey - Myrtle Beach, SC (8/30/2018)
Brad is fantastic! He explained exactly what would be done for the ant treatment and scheduled me quickly. He was there when he said and then followed up to make sure everything was ok with the treatment. Excellent customer service!! Highly recommend Brad and Palmetto Exterminators!
Charlie - Hollywood, SC (8/28/2018)
Excessive rain brought in hordes of roaches...uh, palmetto bugs. After treatment, said hordes are graciously dying. Tech told me they would return for a booster treatment if necessary. Staff very responsive.
Barbara - West Columbia, SC (8/21/2018)
Excellent service- always on time, very friendly and knowledgeable.
Julie - Cornelius, NC (8/17/2018)
I called Palmetto for a problem in the attic. They were at my house within 24 hours and treated the attic. They then treated the rest of the interior and checked the crawlspace. Their thorough attention to my home is appreciated. That's the reason I have a yearly contract with them to service every aspect of pest control. I can't recommend Palmetto highly enough to every homeowner in the Cornelius area who may suffer pest issues at various times throughout the year.
Frank - Charleston, SC (8/16/2018)
Reliable and available at a moments notice
Anthony - Mt. Pleasant (6/15/2018)
Chris from Palmetto Exterminators came out with another technician named Anthony to do an inspection and perimeter treatment of my house for termite service. They went through every room and closet inside and outside my home and checked out everything with a flashlight even though it was daytime. They asked me questions and gave me tons of advice on how to stay up to date and how to proactively search for signs of termites, explaining all the different ways they can get in and what to look out for as well as where to look. It’s hard to find great service these days and these guys did a very thorough job. They were completely professional and extremely knowledgeable.
Gwen - Summerville, SC (6/12/2018)
We have had the enjoyment of our yard all times of the day thanks to your service! It’s been fantastic not having mosquitoes or flies attack us as we enjoy grilling out or having the kids play in the lawn, etc.
Joan - Mount Pleasant, SC (5/11/2018)
To excellent service!!
We have been using Palmetto’s services for many years. Never have we seen such a thorough service call.
Gary addressed each and every one of our concerns, was professional and did more in this one treatment than I have ever seen before, both inside and outside the house. He was on-time, professional and fast.
We still have a mystery sawdust issue on our front porch but Gary treated the area thoroughly.
Got Palmetto bugs, spiders, wasps, and mystery bugs? Call Gary!! He is my hero of the day!!
Jeevan - Charlotte, NC (4/15/2018)
I have used Palmetto now for 4 or 5 years for termite and later expanded to mosquito treatment. They have done an excellent job for me. I find the personnel very professional, I like their uniforms, makes me feel safe when they come to the house, they inform us before they start the work (to protect the pets) and when they are done. Thank you.
Donald - Seabrook Island, SC (2/17/2018)
I have used Palmetto Exterminators with great satisfaction, both outdoor (on my own) and indoor through my regime on Seabrook Island.
They are thorough and very responsive. Would recommend them to anyone. They respond to my indoor problems within 24 hours.
Rick and Diane - Yonges Insland, SC (10/1/2017)
We've used Palmetto Exterminators for many years for our bug and termite needs. As good as your company has been for us, it's the folks' that do the work that makes a company successful. I'm sure you get your share of complaints. This is definitely not one. When someone does a good job, I always make sure the boss knows.
Starting with Ms. Brice , she's the first one that answers the customers call. She's very professional, helpful, and courteous. She is the first impression that a customer hears/ sees about your company.
Bill, technician, has treated our house many times. He's the second impression that represents your company with a positive attitude, professionalism, and an all-out hard worker.
Justin, technician, treated our house yesterday for the first time. Last but not least, he represents Palmetto Exterminators professionally with his hard work, up beat personality, and gets the job done with pride.
I know a little bit about teamwork. You see, I spent 35 years in the USAF. From my experience there, I see you have a team of fine professionals that represent your company well. Like I said in the beginning of this email, when someone does good work and represents their company in a positive way..... the boss needs to know.
So I give Brice, Bill, and Justin a shout out for a job well done. Please give them a pat on the back because now the boss knows.
Crystal - Charleston, SC (9/27/2017)
I have been very happy with my service. I really appreciate Carson, our serviceman. He is very friendly & always accommodating to where I want him to spray. He seems knowledgeable about his job. He is always on time as well. Thank you Carson & Palmetto! Great job!!!
Bill - Mount Pleasant, SC (9/5/2017)
We have been extremely happy with the service provided by Palmetto Exterminators for the past 10 years. Our service technician, Ed Brown, is the best. Always punctual, professional, and helpful. Thank you Palmetto.
Marilyn - Kiawah Island, SC (8/29/2017)
Our technician, Ben, has gone above and beyond for our pest needs. I gave a jar of insects to Ben and he was able to identify every one of them for me. After identification he explained how he would treat for each of them and which insects were of concern. We have come to expect this level of service from Palmetto Exterminators, and as a long time customer I will continue to have high praise for both my technician and Palmetto Exterminators.
David - Mount Pleasant, SC (8/21/2017)
I just had some work done at my home by a local craftsman. As I was thinking about his work and work ethic, I begin to think about your technician David Cole. David has been performing our service for a number of years and is one of the most professional service technicians I have ever encountered. He is always on-time, efficient, neat, pleasant in every interaction I have ever had with him, and probably the only service technician I have ever worked with that I would be comfortable simply handing him the key to my home and leaving everything in his capable hands. I believe Palmetto has a superb employee In David and I simply wanted to let you know what a great job he does in representing your company. I'm glad he is the one assigned to our home. Thank you!
Anonymous - Johns Island, SC (7/31/2017)
We have had multiple companies come out and spray before, but ever since we got our first treatment from you last month, we have seen a tremendous difference in how the treatment works and the customer service. Please send our highest praises to technicians and managers alike for getting it all right and we can't wait to keep working with you in the future!!
Sarah - Charleston, SC (7/15/2017)
We were really blown away by Palmetto Exterminators first visit to our home this week. We recently switched from one of the big nationally known companies after experiencing poor, ineffective service. We didn't realize just how slack our last exterminator was until Palmetto Exterminators came out. Informative, professional, and went above and beyond to make sure we were taken care of. I feel the pricing is reasonable as well!
Ron and Suzan - Mount Pleasant, SC (6/30/2017)
David was out today and I wanted to let you know he did an excellent job. Very thorough and knowledgeable. Took care of wasp problem, interior spraying and yard service.
Ron and Suzan
Steve - Mount Pleasant, SC (4/13/2017)
Had our home serviced again by David Cole. David has an excellent attitude and does an outstanding job. Keep up the good work!
Maggie - Mount Pleasant, SC (3/30/2017)
Customer for 10 + years. Just wanted to let Jason's supervisor know what a wonderful job he does at my home. I had Bradley for years and didn't think he could be surpassed. I was wrong! Haven''t seen a live roach since Jason has taken over Bradley''s service area. Jason's thorough and the results are proof of a job consistently well done.
Carola - Mount Pleasant, SC (2/7/2017)
Just a short note to let you know how pleased we are with the customer service we receive from our technician Jason Cook.
Jason has been our Palmetto Exterminator technician for about two years now. He is always on time and always conducts himself in a very courteous and professional manner.
We feel very fortunate to have Jason as our technician and feel excellent customer service should be recognized.
Thank you for having employees the caliber of Jason Cook in your employ.
Cindy - Bluffton, SC (12/2/2016)
I cannot tell you how knowledgeable and courteous your employee Justin is. He located our ant trail after several months of dealing with this problem. We feel fortunate to have him service our house.
Jan - Greenville, SC (11/2/2016)
Just wanted to comment on the termite treatment performed at my home yesterday: The employees of Palmetto were very pleasant and went above and beyond to make sure all work was of top quality. Very pleased with the services of Palmetto and their employees.
Jeanne - Charleston, SC (7/28/2016)
Ed has been wonderful to work with. He is very knowledgeable and a true gentleman.
Pat - Summerville, SC (8/26/2016)
I really appreciate the young man you sent to our house yesterday to spray. He does an amazing job, better than anybody. You really have a prize in him as an employee. After he was here the time before we have not had any mosquitoes for the first time since we moved here. Be sure to keep him and always send him to our house.
Pat - Summerville, SC (7/25/2016)
Many thanks for the young man (Mitchell) you sent to our home today. He did a great job. It is so refreshing to see a young person being so conscientious and polite. You really want to keep him as an employee, he represents your company very well.
Anne - Charleston, SC (5/17/2016)
Ken Smith provided excellent customer service. He took time to explain what was happening with Formosan termite swarmers, which eased my concerns and fears.
Louis - Mount Pleasant, SC (5/19/2016)
I would like to express my satisfaction with the two young men who inspected and serviced my property yesterday! They bring real credit to your company!
Both young men worked diligently, we're courteous, informative and very pleasant to deal with! I believe, given the opportunity, they could with experience assume greater responsibilities in the future!
Jagger - Charlotte, NC (6/25/2015)
Just wanted to write and commend Jay, who came to inspect my house yesterday (6/24). What a great representation of your company - he was extremely knowledgeable, willing to answer questions and offer his help, such as inspecting corners of my garage where Mud Wasps created "tubes" as well upon exterior inspection, volunteered to re-plug the holes drilled in my foundation upon initial treatment. Very refreshing customer service, and on top of it all he was an extremely friendly and kind. Thanks Jay and Palmetto Exterminators
Elizabeth - Columbia, SC (7/1/2015)
I would definitely recommend Palmetto Exterminators. They do great work at a very fair price. Brad was both professional and knowledgeable. Thank-you so much!!!
Julie - Charleston, SC (7/23/2014)
Charleston office is amazing! They have been providing high quality pest control services for our home for 13 years. Wouldn't consider any other company!
Rick - Charleston, SC (5/15/2015)
They are great. Ed is awesome! He always does a thorough job.
Leslie - Walterboro, SC (7/14/2015)
Just wanted to share why I use your company: Will from the Walterboro office is my rep. He called my home this morning before heading out to my home; I assume I was his first client of the day. I love this courtesy. He uses GREEN products inside my home at my request, and without hassle. Will always explains to me what's in them, and after double checking the information packet decides not to use the product around our new family pet. A Bearded dragon named Belladonna, who eats crickets! I am so thankful that he is so thorough. Will is efficient and pleasant and anytime I have trapped a bug in a bag or jar, he never hesitates to I.D. it. Many thanks to Will, and his expertise. I will be sure to continue to recommend your services. Thank you.
Aimee - Greenville, SC (5/15/2015)
Wonderful family owned company with excellent technicians and staff. Daryl B. is my favorite tech. He is always prompt and professional!
Josh - Columbia, SC (5/15/2015)
Hired Palmetto to do a home inspection while in the process of purchasing the home. The inspector was punctual, helpful, communicative, and had a great attitude (even with the usual getting into crawl spaces and other shenanigans). The inspection itself covered all standards and the report was excellent and timely. All came at a good price.
Benn - Charleston, SC (11/3/2013)
Ray treated my property was absolutely a professional in every sense of the word - very thorough, friendly, and right on time. He is a really good employee.
John - Charleston, SC (12/11/2013)
I just want to let you know how great Leslie is and how wonderful your service at my home has been. She does a great job and there has been no activity at our home since she took over the account.
Carolyn - Mount Pleasant, SC (5/2013)
Eric is a very respectable young man and you are extremely lucky to have him. I would love for him to inspect all of my properties from now on.
Mike - Sullivan's Island, SC (9/19/2013)
That technician (Bradley McCue), what a great guy! Very professional and friendly. A great asset to your company.
Charles - Mount Pleasant, SC (5/29/2013)
David Cole is the best tech I've seen on this route in 20 years!